Terms of service
OVERVIEW
Welcome to FLUTREE! The terms “we”, “us” and “our” refer to FLUTREE.
FLUTREE operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).
The Services are powered by Shopify, which enables us to provide them to you.
These Terms of Service (“Terms”) outline your rights and responsibilities when using our Services.
By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.
These Terms apply to all visitors, users, and customers of FLUTREE.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and have the legal capacity to enter into this agreement.
You agree to provide current, complete, and accurate information when creating an account or making a purchase.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your devices. Any activities under your account will be your responsibility.
We reserve the right to suspend or terminate accounts that we suspect are used for fraudulent, abusive, or unauthorized purposes.
SECTION 2 – OUR PRODUCTS
We strive to display accurate product information, but we do not guarantee that the colors, materials, or features shown on your device screen are perfectly accurate.
All descriptions, specifications, and prices are subject to change without notice. We reserve the right to discontinue any product at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Your order is accepted once payment is successfully processed and confirmed via email.
For international orders, additional customs duties, import taxes, or fees may apply and are solely your responsibility.
All purchases are subject to our Refund Policy [LINK].
You confirm that your purchases are for personal or household use only and not for resale.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The applicable price is the one in effect at the time of your order.
Unless otherwise stated, prices exclude taxes, duties, shipping, and handling.
We reserve the right to correct pricing errors even after an order has been submitted.
You agree to provide accurate and updated billing and payment information. All payments must be authorized and valid.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for delivery delays caused by shipping carriers, customs clearance, or factors beyond our control.
All delivery times are estimates only. Risk of loss and title for products pass to you once the product is handed to the carrier.
You are responsible for providing an accurate and complete shipping address.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our website, including trademarks, logos, designs, text, images, and product data, is owned by FLUTREE or its licensors and protected by international copyright and trademark laws.
You may use our Services for personal, non-commercial purposes only. Unauthorized use, copying, or redistribution of any content is strictly prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or features. You acknowledge that such tools are provided “as is” and “as available” without warranties.
Your use of these tools is entirely at your own risk and subject to the third party’s terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites or services.
We are not responsible for the content, accuracy, or security of any third-party websites.
Please review their policies before engaging in any transactions with them.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
FLUTREE is powered by Shopify, but your purchases are made directly with FLUTREE.
Shopify is not responsible for any sales, transactions, or disputes between you and FLUTREE.
You expressly release Shopify and its affiliates from all claims related to your transactions with FLUTREE.
SECTION 10 – PRIVACY POLICY
Your personal data is handled according to our Privacy Policy [LINK] and Shopify’s Privacy Policy (https://www.shopify.com/legal/privacy).
Data may be transferred to servers outside your country to provide and improve our Services.
By using our website, you consent to these data practices.
SECTION 11 – FEEDBACK
By submitting feedback, reviews, or suggestions, you grant FLUTREE a perpetual, worldwide, royalty-free license to use, modify, and display such feedback for business purposes.
You warrant that your feedback does not infringe the rights of others or contain unlawful material.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct typographical errors, inaccuracies, or omissions and to cancel or modify orders if necessary.
SECTION 13 – PROHIBITED USES
You agree not to use the Services for any unlawful purpose, to violate intellectual property rights, to harass or defraud others, to transmit malicious code, or to interfere with site security.
We reserve the right to suspend or terminate access for any violations.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at any time without notice.
You may request account closure by contacting us at support@topdiagofficial.com.
Sections that should survive termination (such as Intellectual Property, Limitation of Liability, etc.) will remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without any warranties, express or implied.
We do not guarantee uninterrupted, timely, or error-free operation of the Services.
Some jurisdictions do not allow limitations on implied warranties, so certain exclusions may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, FLUTREE and its affiliates shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Services.
Nothing in these Terms limits your statutory consumer rights.
SECTION 17 – INDEMNIFICATION
You agree to defend and indemnify FLUTREE, Shopify, and their affiliates against claims or damages arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
SECTION 19 – WAIVER AND ENTIRE AGREEMENT
These Terms and related policies constitute the entire agreement between you and FLUTREE.
Failure to enforce any provision shall not constitute a waiver of that provision.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights or obligations without our written consent.
We may assign or transfer our rights at any time without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the People’s Republic of China.
Any disputes shall be resolved by the competent courts located in Shenzhen, Guangdong, China.
SECTION 22 – FORCE MAJEURE
We are not liable for any delay or failure to perform due to events beyond our control, including natural disasters, war, strikes, pandemics, or interruptions of communication services.
SECTION 23 – LANGUAGE
These Terms are written in English. Any translated versions are for convenience only. In the event of discrepancies, the English version shall prevail.
SECTION 24 – CHANGES TO TERMS OF SERVICE
We reserve the right to modify or update these Terms at any time by posting updates on our website.
Your continued use of the Services after any changes constitutes acceptance of the revised Terms.
SECTION 25 – CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us at:
Trading Name: FLUTREE
Business Name: Shenzhen Flutree Technology Co., Ltd.
Business Address: Unit B1903, Building 3, Zone 6, Yicheng Central Garden, 999 Meilong Avenue, Jingxin Community, Longhua Street, Longhua District, Shenzhen, Guangdong, 518109, China
Email: support@topdiagofficial.com
Business Registration No.: [Insert Registration Number]
VAT Number: [Insert VAT Number]